Support
Shipping and fulfillment
Bloom Labs ships to Canadian destinations only. Orders are prepared in Canada. Flat shipping is $9.99 CAD when the merchandise subtotal is below $250.00 CAD. Shipping is free at $250.00 CAD and above. The threshold uses merchandise before discounts and tax.
Orders below $250.00
$9.99 CAD
Orders of $250.00 or more
Free
Dispatch timing
Orders whose payment is confirmed Monday through Friday are normally dispatched the next business day. Dispatch timing begins once payment is confirmed. See payment information.
Tracking
You receive tracking details once the shipment has entered the carrier network.
Packaging
Orders are shipped discreetly. Catalogue images are not exact packaging specifications. For questions about a received item or its documentation, contact BLOOM.
Delivery estimates
Transit times are set by the carrier and are estimates, not guarantees. Weather, carrier disruptions, remote destinations and statutory holidays may lengthen delivery.
Your address
Please provide a complete and accurate shipping address. If you need to correct it, email an address correction before dispatch. Changes cannot be made once the parcel has left.
Taxes
Taxes are additional and based on the province or territory your order ships to. They are itemized at checkout.